Effective Date: [24.04.2023]

At perfectpanel.rentals, we strive to provide exceptional Social Media Marketing (SMM) Panel Renting Services to our customers. However, we understand that there may be circumstances requiring a refund. This Refund Policy outlines the terms, conditions, and processes for refund eligibility. By using our services, you agree to the terms of this policy.

1. General Refund Eligibility

Refunds may be issued under the following circumstances:

• Service Unavailability: If the SMM panel services you purchased are not delivered as promised due to an error on our part.
• Payment Errors: If you are charged incorrectly or face duplicate charges.
• Technical Issues: If a technical issue prevents the use of the service, and the issue cannot be resolved by our support team.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of Mind: If you decide not to use the purchased services after making the payment.
• Improper Use: If the service fails due to misuse or non-compliance with our Terms and Conditions.
• Partial Usage: If you use part of the service and then request a refund for the remaining portion.
• Third-Party Interference: If delays or disruptions occur due to issues with third-party platforms, such as social media networks.

3. Refund Process

If you believe you are eligible for a refund, please follow these steps:

1. Contact Support: Email us at support@perfectpanel.rentals within 24 hours of the transaction. Provide the following details:
   • Transaction ID
   • Date of purchase
   • Description of the issue
2. Investigation: Our support team will investigate your claim within 5-7 business days.
3. Resolution: Once the investigation is complete, we will notify you of the outcome and process your refund if approved.

4. Refund Method

Refunds will be issued using the original payment method:

• Credit/Debit Card Payments: Refunds will be credited back to the original card within 7-10 business days.
• Bank Transfers: Refunds will be processed within 7-10 business days after approval.
• Digital Wallets/UPI Payments: Refunds will be transferred to the same wallet/UPI ID within 5-7 business days.

Please note that refund processing times may vary based on your bank or payment provider.

5. Cancellation Policy

If you wish to cancel your order, please notify us at support@perfectpanel.rentals immediately.

• Before Service Commencement: No refunds will be granted for cancellations made before the service has started.
• After Service Commencement: Cancellations made after the service has commenced will not be eligible for a refund.

6. Chargebacks

We encourage you to contact our support team before initiating a chargeback with your bank or payment provider. Unauthorized chargebacks may result in account suspension or termination, as outlined in our Terms and Conditions.

7. Exceptions

We reserve the right to review refund requests on a case-by-case basis and may grant exceptions under special circumstances, at our sole discretion.

8. Contact Us

If you have any questions or concerns about this Refund Policy, feel free to reach out to us:

• Email: support@perfectpanel.rentals
• Phone: +91 9315427851